Terms of Service

1. Who we are

Ailandmedia is operated by:

These terms are the agreement between you and Ailandmedia AB ("we", "us") when you use Ailandmedia at ailandmedia.com. By creating an account, you accept them.

2. What Ailandmedia does

Ailandmedia builds a profile of your brand — from your website, or from questions you answer — and uses it to create social media content: post ideas, captions and a content strategy. You can schedule and publish that content to social accounts you connect, and see how it performed.

We currently support Instagram, Facebook and LinkedIn, including LinkedIn company pages on the Pro plan. We may add or remove supported platforms; those platforms are run by other companies and can change their own rules at any time.

3. Your account

You need an account to use the service. Keep your password to yourself, give us accurate information, and tell us if you think someone else has got into your account. Accounts are for one person or one business — you may not share or resell access.

You must be at least 18, and you must be entitled to post on behalf of any brand you connect.

4. Plans and what you pay

We offer a free plan and paid plans. The current plans, prices and what each includes are on our pricing page, which is the authoritative list.

All prices include VAT. The amount shown is the amount charged — nothing is added at checkout.

Paid plans are billed either monthly or once a year, and you choose which when you subscribe. With annual billing you pay for the whole year in one payment — the pricing page shows both the monthly equivalent and the actual yearly total, and the yearly total is what leaves your account.

Payments are handled by Stripe. We never see or store your card details, and Stripe emails your receipts and invoices.

5. Your subscription renews automatically

A paid plan renews by itself at the end of each billing period — every month if you pay monthly, every year if you pay annually — charged to the payment method on your account, until you cancel.

You can see your next renewal date and the amount in Settings at any time.

6. Cancelling

You can cancel at any time from Settings. There is no cancellation fee and no notice period.

When you cancel, your plan stays active until the end of the period you have already paid for, and then you move to the free plan. We do not cut you off early, and we do not delete your content when a subscription ends.

7. Refunds and changing your mind

If you want a refund, email us at azza@ailandmedia.com with "refund" as the subject line. We handle refunds personally, and we will reply to every request.

If you are a consumer in the EU or EEA, you have a statutory right to withdraw from a purchase within 14 days. Because Ailandmedia gives you access immediately, we honour that right on request: email us within 14 days of a payment, with "refund" as the subject, and we will refund it.

Before you ever pay, you can use Ailandmedia free for 30 days with no card, so you can try the whole product before deciding.

8. If we change our prices

We may change our prices. If we do, we will tell you by email at least 30 days before the new price applies to you, and it will only ever apply from your next renewal — never mid-period. If you do not want to continue at the new price, cancel before it takes effect and you will not be charged it.

Founding prices are protected. If you subscribed at a founding price, we will not move you off it — it stays yours while your subscription continues, even when our list prices go up.

9. Your content is yours

Anything you upload, and the content we generate for you, belongs to you. We claim no ownership of it and we do not sell it.

You give us permission to store and process that content in order to run the service — which includes sending it to the providers listed in our Privacy Policy so content can be generated and published. That permission ends when you delete the content or close your account.

10. About the AI

Ailandmedia uses AI to read your website and write content. AI makes mistakes. It can misread a page, get a fact wrong, or write something that does not suit your brand.

Everything we generate is a draft for you to review. You decide what gets published, and you are responsible for what goes out under your name. Please read content before you schedule it — particularly anything containing a claim, a price or a date.

11. Using the service properly

You agree not to use Ailandmedia to:

• break the law, or the rules of any social platform you connect
• send spam, or post on accounts you are not authorised to post on
• publish content that is unlawful, hateful, deceptive, or infringes someone's rights
• attempt to break, overload, reverse-engineer or gain unauthorised access to the service
• resell or white-label the service without our written agreement

12. Availability

We work to keep Ailandmedia running, but we do not promise it will be available without interruption. We depend on other services — social platforms, AI providers, payment and hosting providers — and those can fail or change without warning. We may carry out maintenance, and will avoid obviously disruptive times where we can.

13. Our responsibility to you

We provide the service with reasonable care and skill. To the extent the law allows, we are not responsible for lost profits, lost opportunities, or the consequences of content that you reviewed and chose to publish. Where we are liable, our total liability is limited to what you paid us in the 12 months before the problem arose.

Nothing in these terms removes rights you have as a consumer that cannot be removed by agreement.

14. Ending your account

You can close your account whenever you like. We may suspend or close an account that breaks these terms, or where the law requires it. If we close your account and you have paid for time you have not used, we will refund the unused portion, unless the closure was because of serious misuse.

15. Changes to these terms

We may update these terms. If a change materially affects your rights or what you pay, we will email you at least 30 days beforehand. Continuing to use the service after a change takes effect means you accept the updated terms.

16. Which law applies

These terms are governed by Swedish law, and disputes go to the Swedish courts.

If you are a consumer, you keep the protection of the mandatory laws of the country you live in. Swedish consumers can take a dispute to Allmänna reklamationsnämnden (ARN), and EU consumers can use the European Commission's online dispute resolution platform.

17. Contact

Questions about these terms: