Support
Help Center
Find answers to common questions and get support
Getting Started
- Creating your account
- Building your brand profile — from your website, or by answering the questions
- Connecting Instagram, Facebook and LinkedIn
- Finding your way around
Content & Publishing
- How your weekly batch is put together
- Writing and editing captions
- Adding images and video
- Scheduling and publishing your posts
Analytics
- Understanding how your posts performed
- Refreshing the numbers from your channels
- Reading engagement across platforms
Your Account
- Plan, usage and billing
- Password and active sessions
- Managing connected channels
Frequently Asked Questions
How does AI content generation work?
We read your website — or your answers to our questions — and build a brand profile: what you do, who you serve, and how you sound. Every caption and post is then written from that profile, so it comes out in your voice rather than generic.
Which social media platforms do you support?
Instagram, Facebook and LinkedIn — both your personal LinkedIn profile and, on Pro, your LinkedIn company page. More platforms are on the way.
What happens when my free trial ends?
You move to the Free plan automatically. Nothing is deleted and no card is needed at any point during the trial — you only pay if you choose a paid plan.
Is my data secure?
Your card details never reach our servers — payments are handled by Stripe. Your content and brand profile are yours, and connecting a social account only ever grants the access needed to publish on your behalf, which you can revoke at any time.
Can I cancel my subscription anytime?
Yes. Cancel any time from Settings, and you keep everything you've paid for until the end of your current billing period.
Need more help?
Can't find what you're looking for? Email or call and you'll reach us directly — we answer every message ourselves.